Terms and conditions

After the flight has landed we allow 45 minutes for passenger to arrive at Airport Information Desk, after that we give you another 30 minutes waiting time free of charge, if this is exceeded then an extra amount for the additional waiting time will be charged on top of the original charge for the journey. The charge for the waiting time will be decided by LONDON AIRPORT CAR depending on the type of the vehicle being used for the particular journey.

LONDON AIRPORT CAR cannot be held responsible for any loss financial, professional, missed connection times, flights, trains, due to the private hire vehicle not arriving at the pick-up address at the booked time due to adverse weather, traffic conditions, or road traffic accidents or road closures or being given the wrong booking information by the customer or customer booked it online and got the booking reference but customer did not get any confirmation from London Airport Cars (Customer must receive confirmation before the journey)